TayqaNova · Legal
Privacy Policy
Applies to: TayqaNova — iOS and Android application
This Privacy Policy explains how SMART DIGITAL SOLUTIONS LLC collects, uses, stores and protects information when you use the TayqaNova mobile application.
Last updated: 1 September 2026 · Effective: 1 September 2026
This Privacy Policy explains how SMART DIGITAL SOLUTIONS LLC (“we”, “us”, “the Company”) collects, uses, stores and protects information when you use the TayqaNova mobile application, published on the App Store and Google Play (“the App”). TayqaNova is a field team management application intended for use by authorized employees of organizations that subscribe to our service. By using the App you agree to this Policy. For the policy covering this website, see the website privacy policy.
1. Who we are
SMART DIGITAL SOLUTIONS LLC
16 Maden Street, Garachukhur Settlement, Surakhani District, Baku, Republic of Azerbaijan
Website: s-digitalsolutions.com
Email: info@s-digitalsolutions.com
Phone: +994 55 969 96 69
For any privacy question, our data protection contact is info@s-digitalsolutions.com.
2. Information we collect
The App collects and processes the following categories of data:
| Data | Purpose | Where it is processed |
|---|---|---|
| Organization name you enter on the first screen | To look up which server hosts your organization’s account (discovery) | Sent over HTTPS to our discovery service at tsale-discovery.tayqatech.com |
| Account credentials (username and password) | To authenticate you against your organization’s account | Sent securely to our authentication server; not stored on the device in plain text |
| Access token (session token) | To keep you signed in and authorize requests | Stored locally on the device |
| User name / profile name | To display who is signed in and personalize the App | Stored locally on the device and held on your organization’s server |
| Device information — a device identifier (e.g. Android ID or iOS identifier for vendor), device brand, model, operating-system version and app version; on older Android versions, only where you grant the phone permission, a hardware identifier | To identify the device installation for security, associate the session with a device, and for compatibility and diagnostics | Sent to our server as request headers and in a sign-in/initialization call |
| Push notification token (Firebase Cloud Messaging) | To send you notifications about new tasks and activity | Sent to your organization’s server when you sign in; the token is issued by Google’s Firebase service |
| Precise location (GPS), while you are using the App | To show your position on the map, record the location of client visits, and support team tracking during working activity | Sent to your organization’s server; maps are rendered by Google Maps |
| Photos you take with the camera or attach | To attach evidence to tasks and client records and to populate the photo gallery | Uploaded to your organization’s server |
| Business data you view or enter (clients, tasks, operations, reports, comments) | To provide the core functionality of the App | Processed on your organization’s server; the App displays and submits this data |
The App does not collect your contacts, microphone data, health or fitness data, or your personal financial information, and does not use third-party advertising or analytics SDKs. We do not use data for tracking across apps or websites owned by other companies.
3. Location data
TayqaNova uses your precise location only while the App is open and in use (foreground). It does not track your location in the background or when the App is closed. Location is used to show your position on the map, to record where a client visit took place, and to support your organization’s team-tracking during working activity. You control the permission from your device settings; if you deny it, map and visit-location features will be limited but the rest of the App keeps working.
4. Camera and photos
The camera is used only when you choose to take a photo to attach to a task, a client record or the gallery. Photos you capture are uploaded to your organization’s server. The App does not access your full photo library in the background.
5. Notifications
With your permission, the App sends push notifications about new tasks and activity. Delivery uses Google’s Firebase Cloud Messaging. You can turn notifications off at any time in your device settings.
6. How we use the information
- To authenticate you and provide access to your organization’s data.
- To maintain your signed-in session.
- To show tasks, clients and locations, and to deliver notifications.
- To operate, secure, and support the App, and to diagnose technical problems.
We do not sell your personal data and do not use it for advertising.
7. Third-party services
The App relies on the following third-party services, which process only the data needed for their function on our or your organization’s behalf:
- Google Firebase Cloud Messaging (Google LLC) — delivers push notifications; processes the push token and the device information needed to route messages.
- Google Firebase Remote Config (Google LLC) — lets us adjust configuration without an update; fetches configuration values.
- Google Maps (Google LLC) — renders the map and displays locations.
Google’s handling of this data is governed by the Google Privacy Policy. Our website support chat is provided by tawk.to and runs on this website only; it is not embedded in the App.
8. Legal basis and data ownership
TayqaNova is a business tool. The business data accessed through the App belongs to the organization that employs you and that subscribes to our service. We process that data on behalf of your organization under our service agreement with them.
9. Data sharing
We do not share your personal data with third parties except: (a) with your own organization, which owns the account; (b) the service providers listed above and providers that host our infrastructure, bound by confidentiality obligations; and (c) where required by law.
10. Data storage and security
- Communication with our discovery service, which resolves which server your organization uses, is always over encrypted HTTPS.
- Business data, photos and location are exchanged with the server operated by your own organization. Most of these servers use HTTPS. Where an organization operates its server on a private or local network without a TLS certificate, the connection may be unencrypted; that choice belongs to the organization, and we recommend HTTPS to every customer.
- Session tokens and profile data are stored in the App’s private storage on your device (Android SharedPreferences / iOS UserDefaults), which other applications cannot read.
- Cached records are stored in a private on-device database and are cleared when you log out or uninstall the App.
- We apply reasonable technical and organizational measures to protect data.
No method of electronic transmission or storage can be guaranteed to be completely secure.
11. Data retention
Locally stored data (session token, profile name, cached records) remains on the device until you log out or uninstall the App. Server-side retention of business data, photos and location history is governed by the agreement between us and your organization.
12. Your rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. Because your data is controlled by your organization, please direct such requests to your organization’s administrator, or contact us at info@s-digitalsolutions.com and we will assist.
Account deletion: if you want your account and the personal data associated with it removed, write to info@s-digitalsolutions.com from your registered address, or ask your organization’s administrator. We respond to such requests within 30 days.
13. Children
TayqaNova is intended for business use by adults and is not directed to children under 13 (or the applicable age in your country). We do not knowingly collect personal data from children.
14. Changes to this Policy
We may update this Policy. Material changes will be reflected by updating the “Last updated” date above.
15. Contact
Questions about this Policy? Contact us at info@s-digitalsolutions.com, call +994 55 969 96 69, or use the TayqaNova support page.